The ornate stone exterior and dark brown roof of the Dunedin Railway Station against a clear blue sky.

Accessibility at Dunedin Railway Station

Dunedin Railway StationDunedin Railway StationDunedin Railway StationDunedin Railway Station

We want visitors and passengers to have the information they need before arriving at Dunedin Railway Station.

Accessibility can vary between the heritage station building, individual train carriages and the destinations our trains visit, so we recommend checking the information relevant to your visit or journey.

Visiting the Station

We want visitors and passengers to have the information they need before arriving at Dunedin Railway Station.

Accessibility can vary between the heritage station building, individual train carriages and the destinations our trains visit, so we recommend checking the information relevant to your visit or journey.

A mobility-accessible ramp provides access directly into the main foyer of Dunedin Railway Station. From the foyer, visitors can access the platform and our Guest Services office.

A lift is located to the left of the main entrance, providing access between levels within the Station.

Accessible public toilets are located beside Dunedin Railway Station, near the railway pedestrian overbridge.

Two Dunedin railway station staff stand talking in an open doorway of the historic Dunedin brick station building.

Boarding our trains

Ramps are available to assist with boarding and disembarking at Dunedin Railway Station and at most destinations along our scenic rail routes.

We also have a wheelchair-accessible carriage equipped with a lift. Availability is limited and this carriage is not available on every service, so please contact our team before booking if you require wheelchair access.

Accessibility at destinations can vary, so our team can also help confirm what is available for the journey you're considering.

Wheelchairs and mobility devices

The wheelchair lift can accommodate mobility devices up to 900mm long and 700mm wide, with a maximum combined weight of 200kg.

The Taieri gorge passenger train parked at the Dunedin Railway Station beneath a large glass and steel roof.

Contact us before travelling

If you require wheelchair access or other accessibility assistance, please contact our team before booking and at least three business days before your intended departure. This gives us time to confirm the accessible carriage and facilities available for your journey.